Staff Training


There is a saying… “you are only as good as the staff that surrounds you”.

With that in mind, this section will cover the importance of patient satisfaction and providing personal service to each individual patient. The theme of making the patient feel important will be incorporated into each staff training segment.

Some of the topics include:

  • Front desk responsibilities
  • Ophthalmic technician training
  • Duties of a frame stylist/lab technician
  • Optician training
  • Insurance and billing instruction
  • Tips on how to be an effective office manager

This section will leave your staff trained and empowered to navigate successful patient encounters, creating a win win for your practice and your patient.

Your staff will “watch, learn, and grow” by developing outstanding patient care skills.

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